UC Solution Architect - UK

Technical Sales London - United Kingdom

Job Description

Technological Innovations Group (TIG) is currently looking for a refined & professional Unified Communication (UC) Solutions Architect to support an excellent UC sales team.

This team is tasked with the responsible to transform all ventures that are ready to take the step into the Crestron UC world.

Crestron is the leading provider of control and automation systems for offices, schools, hospitals, hotels and more. The success of Crestron is based on a total commitment to delivering the highest quality product. Crestron provides the ultimate integrated solution.

As a UC solutions architect, you will be required to interact with customers to create the best fitting solution.


Essential functions:


         The UC solutions architect is an expert in Unified Communications solutions and how they work in different business environments. This expertise is necessary to assist (potential) customers understand, compare and contrast the solutions that are available.


         Introduce technology to potential users (both end user and installer) who may have an application but who have not yet acquired knowledge of the material or technique in question. The Solution Architect may conduct training sessions or demonstrations to accomplish this.


         As Solutions Architect you are a key participant in implementing all new UC systems and technologies.


         You are required to stay well informed about all global technology trends regarding unified communications. This to ensure the clients that they will get the best up to date service possible.


         Working until perfection is reached must be a second nature in the role as UC Solutions Architect. You will remain active until all systems are tested & integrated to the needs of the user to reassure the customer satisfaction.

Job Requirements

Knowledge and Experience:


·       Minimum 5 years of related experience in technical pre-sales and/or technical consulting roles preferred

·       You should have a very strong knowledge in Microsoft Skype for Business, Microsoft Teams and the entire Microsoft ecosystem both on-prem and M365 solutions. You are often looked at as someone who is often consulted on Microsoft deployments and are able to answer the most complex technical questions about Microsoft solutions.  If you are a Microsoft MVP, then this is the qualification we are looking for.

·       Excellent Communicator. Strong negotiation, organisational, presentation, product demo, written, and verbal communication skills required

·       Highly driven person who consistently exceeds goals and expectations required

·       Able to work cohesively with members of the Crestron sales & services field, Crestron partners, and Crestron, engineering, and marketing required

·       Growth Mindset. Willing to continue nurturing and developing your potential required

·       Passion for technology.  Contagious enthusiasm for and a desire to continuously learn new technology required

·       Executive Presence. Proven experience engaging with senior level executives

·       Amazing Technical Sales Professional. Strong Cloud and Meetings solution selling experience preferred

·       Deep Meetings & Services knowledge. Strong hands-on technical experience with Meetings and collaboration technologies

·       Meetings architect. Broad knowledge of and ability to explain key end-user scenarios and technical architecture in the Meetings space required

·       Cloud Trust. Demonstrated knowledge of identity, authentication, security, privacy, and compliance topics with regards to cloud and hybrid productivity solutions required

·       Demonstrated knowledge of business analytics, including data modeling, report and dashboard creation, data security, governance and compliance preferred

·       Technical breadth. Experiences and knowledge in TCP/IP networking, enterprise-scale experience with cloud & hybrid infrastructures, heterogeneous client OS & device environments, productivity solution architecture and design, and migrations required

·       Planning for success. Meeting deployment and adoption planning, including and the high-level project management and change management tasks associated with driving usage of meeting workloads


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