Sales Engineer

Technical Sales Nordics

Job Description

The Sales Engineer is the technical expert of the team. Its performance is measured by the success of the strategy on the territory that concerns it.

Its role is to support the regional market penetration strategy, in close collaboration with local sales managers and business developers.

 

The role is 100% pre-sales and client facing, daily contact with clients, consultants, top accounts, dealers and end customers is an essential part of the job.

Job Requirements

Sales Engineer Role :

The main tasks are as follows (non-exhaustive list):

 

  • Assist clients in the design and specification phases of projects. This includes:
  • Establishment of a close link with the technical teams of our integrator clients
  • Analyze their technical needs through a permanent technical dialogue, frequent visits
  • Validation of the final configuration (including the communication of these elements to the Crestron internal support organization which provides the price offer to the client).
  • The technical monitoring of the offer and the consideration of any changes before the order.
  • Introduce technology to potential users (both end user and installer) who may have an application but who have not yet acquired knowledge of the material or technique in question. The sales engineer may conduct training sessions or demonstrations to accomplish this.
  • Help (potential) customers understand, compare, and contrast the solutions that are available for buying (the pre-sales role), help ensure that the solutions work successfully once the buying decision has been made (the post-sales role); and to reassure the customer satisfaction.
  • Expert in Unified Communications solutions and how they work in different business environments. This expertise is necessary to assist (potential) customers understand, compare and contrast the solutions that are available.

  • Introduce technology to potential users (both end user and installer) who may have an application but who have not yet acquired knowledge of the material or technique in question.
  • You are required to stay well informed about all global technology trends regarding unified communications. This to ensure the clients that they will get the best up to date service possible.
  • Working until perfection is reached must be a second nature in the role. You will remain active until all systems are tested & integrated to the needs of the user to reassure the customer satisfaction.

This with one ultimate goal: help growing sales…?

  • Work in a cross-EMEA team spirit, both locally with other team members (Sales Managers, Business Development Managers)
  • The range of products concerned is all the products of the portfolio of the company TIG (Technological Innovation Group) with a primary focus in the main brand Crestron.

Application

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