BLOC Hotel Gatwick

The Solution

A bespoke cloud-based room control management system was developed for BLOC by Symbiot. It integrates with the hotel’s Property Management System and Point of Sale systems to control the entire hotel experience and environment. It is securely and seamlessly controlled using class-leading hardware from Crestron.

Using Crestron’s wide range of hugely powerful interfaces, Symbiot were able to offer BLOC's guests the ability to control their whole stay by simply using their own mobile device. There are no keycards required: the guest’s room can be located and unlocked from their smartphone, without the need for an app. They can operate the elevator, then control the lights, climate, blinds and TV in their room, all from their own device. When it’s time to leave, they can simply check out on the go.

The solution also offers a fully feature dashboard back-end that allows staff from Maintenance teams, Reception and the Cleaning department centralised control over the room status and equipment. Another benefit is the cost-saving element: improved energy management and operational efficiency is achieved through the automation of appliances and services, which turn off the moment a guest leaves their room, or immediately notify staff when a guest has checked out, putting the room into the 'dirty-room queue'.